Caribbean Rocks is committed to protecting and respecting your privacy and keeping your data secure.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website you are accepting and consenting to the practices described in this policy.

By using the services on our sites you acknowledge and agree that we are entitled to transfer your personal data to selected third parties in accordance with this policy.

PRIVACY POLICY

Caribbean Rocks

Last Updated: January 2026

Caribbean Rocks (“we”, “us”, “our”) is committed to protecting your privacy and handling your data transparently and securely.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or sign up for updates regarding Caribbean Rocks events.

1. Who We Are

Caribbean Rocks Zante is an event brand operated by:

CRK INTERNATIONAL LIMITED

Email: info@caribbeanrocks.com

Website: www.caribbeanrockszante.com

We are the data controller for the purposes of UK GDPR.

2. What Information We Collect

We may collect:

  • Full name

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely via third-party ticketing platforms)

  • IP address and browser/device information

  • Marketing preferences

We do not store card details directly on our serve

3. How We Use Your Information

We use your information to:

  • Provide ticket access and booking confirmations

  • Send priority access links

  • Send event updates and announcements

  • Respond to enquiries

  • Improve website performance and user experience

  • Comply with legal obligations

We will only send marketing communications if you have opted in.

4. Lawful Basis for Processing

Under UK GDPR, we rely on:

  • Consent – when you sign up for marketing updates

  • Contract – when you purchase tickets

  • Legitimate Interest – to operate and improve our events

  • Legal Obligation – where required by law

5. Payment Processing

Ticket purchases are processed through third-party platforms (e.g. Easol, Eventbrite or other ticket providers).

These platforms process your payment details securely and have their own privacy policies governing how your data is handled.

6. Data Sharing

We do not sell your personal data.

We may share your information with:

  • Ticketing and payment processors

  • Email marketing providers

  • Event staff where necessary

  • Legal or regulatory authorities if required

All third parties are required to handle your data securely.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Marketing data can be removed at any time by unsubscribing.

8. Your Rights

Under UK GDPR, you have the right to:

Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Restrict processing

  • Lodge a complaint with the ICO

To exercise these rights, email: info@caribbeanrocks.com

9. Cookies

Our website may use cookies to:

  • Improve site functionality

  • Analyse traffic

  • Track marketing performance

You can adjust cookie settings via your browser.

10. Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

Additional Event Data Collection

Event Attendance & Onsite Data

When you attend a Caribbean Rocks event, we may collect and process personal data including:

  • Ticket verification and access control information

  • Onsite transaction data (including cashless payment systems where applicable)

  • WiFi registration data (if you opt to use event WiFi)

  • Entry and exit times

This processing is carried out for event management, security, operational and contractual purposes.

Photography, Videography & CCTV

Caribbean Rocks events may be filmed and photographed for safety, security and promotional purposes.

By attending an event, you acknowledge that your image and likeness may be captured:

  • Via CCTV systems

  • By official photographers and videographers

  • Within crowd footage

These images may be used for marketing, social media, recap videos and future event promotion.

If you wish to object to marketing use of identifiable imagery, please contact us at info@caribbeanrocks.com.

Safeguarding & Incident Reporting

To ensure the safety and wellbeing of all attendees, we may process personal data relating to incidents, access management, safeguarding concerns, or operational issues occurring onsite.

This information is processed under our legitimate interest to provide a safe event environment.

Competitions & Promotions

When you enter a competition or giveaway, we process your information to administer the promotion. If a prize involves a third party, your data may be shared with them where necessary.

Customer Support & Communications

When you contact us, we may retain records of communications for evidentiary, quality assurance and dispute resolution purposes.

Advertising & Audience Data

We may work with advertising and marketing partners who provide anonymised or aggregated demographic and behavioural insights to help us personalise marketing campaigns.

Health & Safety Compliance

Where required by law or public health guidance, we may collect attendee contact details for health and safety purposes.